Once you have chosen your fireplace, you can sit back and rest assured that our expert team have the delivery and installation under their professional control.
We offer you the choice of two options when it comes to having your fireplace installed. We can either supply with a fully comprehensive fireplace installation service, ensuring that we take full responsibility from start to finish, using our qualified tradesmen. Alternatively we can supply your fireplace as a Delivery Only service, whereby you just pay for the fireplace and appliance with delivery and arrange for your own professional fireplace installer.
Initially you will provide us with your requested delivery date for the fireplace. Our fireplace planning team will then contact you and we will agree an exact date when we expect to deliver the fireplace. Prior to your delivery date, our planning team will then contact you one days before your delivery date to provide you with an estimated arrival slot, either AM or PM. On the day of delivery our delivery driver will call you at least 1 hour in advance to let you know his exact arrival time.
The fireplace will be delivered by our dedicated 2 man delivery team, to ensure there is minimal chance of any damage to either the fireplace or your property when we are bringing the fireplace into your home. As the fireplace can be very heavy, please ensure you are prepared for the fireplace delivery by following our recommended guidelines which are issued with your order pack.
Remove your old Fireplace
To make your fireplace installation hassle free, if you are taking advantage of the J. Rotherham installation service then you can opt-in to our fireplace removal service.
During the installation we will disconnect any services using our qualified tradesmen, and your old fireplace and appliance will be taken away by our team to be disposed of at a licensed facility.