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Register your Warranty

Register your 10 year Warranty

To register for our 10 Year Limited Warranty, please complete the following details.

We require you to tick a box to confirm that you have read your product’s letter of warranty and agree to the terms and conditions set out by J.Rotherham. The letter of warranty can be found within your care and maintenance kit, but you can also view them online by clicking the appropriate icon below.

granite
QUARTZ
corian

Surname (required)

Postcode (required)

Purchase Order Number (required)


Performance Questionnaire

Please rate our service to validate your warranty.

To help monitor and improve our performance, we appreciate your feedback by completing the following brief questionnaire. The first section is the experience you have received through our retail partner, and the second is your experience of our own performance. We welcome any additional comments in the boxes provided at the end of each section.

The rating scale is 1-5, with 1 being the lowest and 5 being the highest.


The Retail Experience

How well do you feel the kitchen retailer explained the product and service J. Rotherham offer?



How well do you feel your worktops order was co-ordinated through your kitchen retailer?



Would you recommend the experience you have received from your kitchen retailer?

If you wish to make any further comments please do so in the box below:


The J. Rotherham Experience

Customer Service: Were our office staff helpful and did they communicate promptly?



Template Service: How would you rate our templater's performance. Was he/she helpful and professional?


Installation Service: How would you rate our installation team's performance. Were they helpful and professional?


Lead Time: Did our lead time for the installation of the worktops meet your expectations?


Quality: Does the quality of material and finish of the worktops meet your expectations?


If you wish to make any further comments please do so in the box below:


Please tick to confirm that you have read your product's letter of warranty and agree to the terms and condictions set out by J.Rotherham *

On submission of the form, you will receive a personal email from our warranty department to confirm we have received your registration. If you do not receive an email within 5 working days, please phone us on 0845 388 1927 as soon as possible.

 

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